Contact information
Contact Us
We’re here to help.
If you have any questions about your order, our products, shipping, returns, or anything else, we’d love to hear from you.
Customer Support
info@irvella.com
We aim to respond to all inquiries within 1–2 business days.
Business Information
IRVELLA LLC
United States
Business Hours
Monday – Friday
9:00 AM – 5:00 PM (Eastern Time)
Saturday, Sunday & U.S. Holidays
Closed
Order Support
Please include your order number when contacting us so we can assist you as quickly as possible.
Shipping & Returns
For information about shipping, returns, or refunds, please visit our:
- Shipping Policy
- Return & Refund Policy
- Terms of Service
We’re Here to Help
At Irvella, we believe every handcrafted keepsake should bring joy and meaning. If there’s ever a problem with your order, we’ll do our best to make it right.